Just Energy

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Established in 1997, Just Energy has grown to become a global company serving customers across the U.S., Canada, the UK, Germany and Ireland.

With energy at the core of everything we do, we’re focused on delivering innovative products and services to new and existing customers in a variety of ways to suit different lifestyles. It’s our goal to provide comfort, convenience and more control over personal and commercial energy use.

Your needs are incredibly important to us. We strive to provide outstanding customer care and timely responses to all inquiries received via our social channels. Here are the best times and ways to get in touch with a team member:

Customer Care Facebook hours: 9am-6pm (MT) Monday through Friday

DM us for questions about our Perks program, your account, and general product inquiries. We will have a Resolution Manager get in touch with you as quickly as possible.

For more ways to contact Customer Service, visit https://www.justenergy.com/customer-service

We want to hear from you. We encourage free speech and ask that you keep your comments appropriate for a public forum. To help you, we’ve listed a few simple guidelines:

Do not post any comments that may provoke, attack or upset other users.
Do not post anything that is racist, sexist, homophobic, sexually explicit or in any way discriminatory, abusive or threatening.
Do not use vulgarity, profanity or other offensive language.
Do not repeat-post the same or similar messages (‘spam’).

Your comments are important to us. Posts that fail to follow these guidelines will be deleted and Just Energy reserves the right to block inappropriate users.